WSDOT is working to sustain high levels of telework to:

This report monitors progress toward a sustained 30-40% performance benchmark. It is one of multiple performance measurement methods used to inform this work.

Key performance indicators

3,466 employees out of 7,742 total WSDOT employees teleworked on the last workday.

Last quarter, an average of 42 percent of WSDOT employees teleworked.

Year to date, an average of 43 percent of WSDOT employees teleworked.

Monthly average

The following table reports on the percent of WSDOT employees who telework summarized by month. The monthly aggregations only include weekdays.

Year Month Percent
2021 August 47
2021 September 47
2021 October 47
2021 November 46
2021 December 44
2022 January 49
2022 February 47
2022 March 47
2022 April 46
2022 May 45
2022 June 44
2022 July 43
2022 August 43
2022 September 44
2022 October 45
2022 November 42
2022 December 43
2023 January 43
2023 February 44
2023 March 44
2023 April 44
2023 May 43
2023 June 43
2023 July 42
2023 August 43
2023 September 43
2023 October 44
2023 November 41
2023 December 41
2024 January 43
2024 February 43
2024 March 44
2024 April 43
2024 May 43
2024 June 43
2024 July 42
2024 August 43
2024 September 43
2024 October 44
2024 November 41
2024 December 41
2025 January 42
2025 February 44
2025 March 44

Day of week average

The following table reports on the percent of WSDOT employees who telework summarized by day of week.

Weekday Percent
Monday 43
Tuesday 45
Wednesday 45
Thursday 45
Friday 41

Technical details

Total employees

Total employees are calculated daily by using an internal webpage employee search to get the number of current employees, which is backed by HRMS data.

AlwaysOn VPN

WSDOT’s main remote access solution for agency portable devices running Microsoft Windows. When the device is powered on and has an Internet connection, it will automatically connect to the WSDOT network even if no user is currently logged on. Most network traffic (except for some Office365 services) is routed back to the WSDOT network before reaching the Internet to protect the remote agency devices, allow usage of internal agency services (e.g. WSDOT’s Intranet website), and gain access to internal agency network connections (e.g. FHWA).

AnyConnect VPN

WSDOT’s auxiliary remote access service for agency portable devices that run operating systems other than Microsoft Windows (e.g. iPADs) or for users with unique access requirements (e.g. they connect to other non-WSDOT networks such as a tolling or signal network). This access method allows the user to connect and disconnect to the WSDOT network as needed by manually launching a VPN client. As with AlwaysOn, most network traffic is routed back to the WSDOT network. WSDOT must pay for licensing to use this remote access option.

Citrix

A WSDOT remote access service allowing external users to control a virtual desktop computer or single application (e.g. Microsoft Edge web browser) on the WSDOT network. Users can leverage non-WSDOT devcies (e.g. their personal computer) and a web browser with a Citrix client installed, for gaining access to the agency network. Users visit the WSDOT Citrix website (https://remoteoffice.wsdot.wa.gov/) to authenticate and gain access. To protect the agency from malware, files transfers between the external device and WSDOT virtual desktop are blocked. WSDOT must pay for licensing to use this remote access option.

Remote Desktop Gateway (RDG)

An agency remote access service that allows external users to control a physical desktop located on the WSDOT network. Users connect with a non-WSDOT device using Microsoft’s Remote Desktop Protocol (RDP) application to to remotely control the WSDOT device; typically the user’s workstation in their office. The user may then use the remote workstation as if they were sitting at the local keyboard and mouse, including access to internal agency resources. This remote access method works well for heavy network users who have limited home Internet connetions, but requires a physical desktop at the office.

Contact

For more information, please contact, Stan Suchan,